Warranty, Refund, and Returns, and parts
Warranty Policy: 60-day FULL WARRANTY AGAINST MANUFACTURER DEFECT (not warrantied against misuse and miss handling). FREE ADDITIONAL 6 Month Warranty (see details below). Outside of your warranty give us a call we would love to help you. Our customers are our number 1 priority.
After your 60 day factory warranty, we cover all repair costs outside of shipping for an additional 6 months. Thats right, you pay for the shipping we take care of the rest. This is the longest and best warranty in the industry. Outside of your warranty give us a call we would still love to help.
Unfortunately we can not issue refunds for used machines.
Refund: We offer a 15 day refund period for unused items from the day received you are responsible for shipping the machine / item back to us and we will deduct the shipping of the item to you from your refund. Please call for a return authorization number before shipping item 888-883-8001. We unfortunate can not accept returns for used machines. All items will be inspected before refunds are issued.
*** Please note you must return the machine with ALL of its ORIGINAL parts ***
We will gladly help you with parts and support when things go wrong.